Terms of service

Introduction

https://protienoz.com is an online service operated and managed by Maximus Ventures (“Protienoz” or “we” or “us” or “our”). By using the Protienoz website, you agree to the terms and conditions outlined below (“User Agreement”), which remain in effect for an indefinite period unless terminated by either party. Your continued use of this website signifies your acceptance of these terms.

If you have any questions, feedback, or complaints regarding this website or its terms, please contact us at protienoz@maximusventures.in or call us at +91 78749 00006. Maximus Ventures reserves the right to modify these terms and conditions at any time without prior notice. Users are advised to review the terms periodically for updates.

 

 

Accuracy of Content and Invitation to Offer

We strive to ensure the accuracy of all information displayed on our website, including product details and pricing. All prices listed are inclusive of applicable GST and are correct at the time of publishing. The information is provided in good faith and should not be treated as a binding offer; any purchase constitutes an offer to buy which may be accepted or declined at our discretion.

 

 

Ownership of Rights

All content present on the website is the exclusive property of Maximus Ventures or its content providers and is protected under applicable copyright and intellectual property laws. You may not use, reproduce, copy, sell, or exploit any part of this website or its content for commercial purposes without prior written permission.

“Protienoz” is a registered brand under Maximus Ventures. Content design, structure, and graphics are developed by Maximus Ventures and its associates. Unauthorised use or distribution of any content is strictly prohibited.

 

 

User Registration

When registering an account on this website, you agree to provide accurate, truthful information and to maintain the confidentiality of your login credentials. Your account is personal and may not be shared or transferred. By registering, you authorize us to communicate with you via email, phone, or SMS regarding transactions, verification, offers, and marketing updates.

 

 

Pricing and Payment

We aim to provide correct pricing and product data at all times. However, errors may occasionally occur. In such cases:

  • We reserve the right to cancel or modify any orders with incorrect pricing.

  • You will be notified and refunded if a transaction is reversed.

  • Prices and availability are subject to change without prior notice.

  • No order is confirmed until it has been processed and dispatched.

 

 

Financial Information

You agree that the financial information provided (credit/debit card or net banking details) is accurate and lawfully owned by you. All transactions are securely processed through third-party gateways. We do not store your payment details and shall not be held liable for any fraudulent activity.

 

 

Privacy Policy & Use of Personal Information

By using this site, you agree to the collection and use of your personal information as outlined in our Privacy Policy. Your data may be used to:

  • Personalize your shopping experience

  • Send promotional and transactional communications

  • Analyze usage patterns and improve site functionality

 

 

User-Generated Content (Submission License)

If you submit any content (text, images, videos, reviews, etc.), you grant Protienoz a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, edit, distribute, and publicly display this content for marketing or operational purposes.

You confirm that:

  • You own the submitted content or have the legal rights to share it.

  • Your content does not violate any laws or third-party rights.

  • You will not receive any compensation for such submissions.

 

Cookies & Tracking

Protienoz uses cookies and tracking technologies to enhance user experience and analyze website performance. Cookies help us:

  • Authenticate users

  • Store preferences

  • Monitor traffic and session behavior

You may manage your cookie settings via your browser. However, disabling cookies may affect website functionality.

 

 

Security

We employ standard security practices including encryption, firewalls, and restricted access protocols. Despite this, we cannot guarantee 100% security, and users share their information at their own risk. Please avoid sharing sensitive data like passwords over insecure channels.

 

 

Children's Policy

Protienoz is not intended for users under 13 years of age. If you are under 18, you may use the site only with parental or guardian supervision. We do not knowingly collect personal data from minors.

 

 

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies and terms, and we do not accept responsibility for their content or practices. We recommend you review their policies before interacting.

 

 

Legal Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

By using this website, you acknowledge that:

  • Any claim must be raised in writing within one year of its occurrence.

  • You agree to resolve disputes individually, and not via class action.

  • If any term is deemed invalid, it will not affect the enforceability of remaining provisions.

 

 

Coupon Policy

  • Coupons are time-limited and subject to change without notice.

  • Valid only on MRP and not applicable to clearance or bundle offers.

  • One coupon per customer; cannot be combined with other promotions.

  • Shipping charges apply unless explicitly waived.

 

Sale & Promotional Offers (e.g., Independence Day, Birthday Sales)

  • Maximum COD limit: ₹12,000 per order.

  • Maximum 3 freebies per person; freebies are non-returnable and non-exchangeable.

  • A maximum of 5 COD orders are allowed per person during sale periods.

  • Freebies must be returned if the associated order is returned.

  • Freebie color, flavor, or size may vary based on availability.

 

 

Acceptance

By accessing or using https://protienoz.com, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the site.

For any concerns, reach out at:
 📧 protienoz@maximusventures.in
 📞 +91 78749 00006